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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nathaniel Porter

Nathaniel Porter

October 2, 2024

5  out of  5
rating by Nathaniel Porter
"Service is fast and with a personal touch!"
We responded:
"Hi Nathaniel, thanks for the great review. We really appreciate helping you and providing the personalized touch. Have a great week. "
Profile photo of Kathy Hayes-Bromley

Kathy Hayes-Bromley

August 12, 2024

5  out of  5
rating by Kathy Hayes-Bromley
"It is always a pleasure doing business with Todd and Laura Oesterlei and his staff,Tracy. All are very knowledgeable and quickly efficient. They never lose patience with me and my kajillion questions. We have had home and auto coverage with Todd, Laura,Tracy and State Farm for well over 10 years and have never thought of changing companies. They are great and you are getting more than you realize you were most of the time."
We responded:
"Hi Kathy, thanks for the great review. We really appreciate you as customer and have enjoyed our long relationship. I agree, Tracy is great to work with and very patient. Keep the questions coming and have a great weekend. "
Profile photo of Karen Verstraete

Karen Verstraete

August 1, 2024

5  out of  5
rating by Karen Verstraete
"Todd and his entire office staff are extremely knowledgeable, friendly, professional, and responsive. Highly recommend!"
We responded:
"Karen, Thanks for the wonderful review. We really enjoy helping you and your family. Have a great weekend. "
Profile photo of Justin H

Justin H

July 12, 2024

5  out of  5
rating by Justin H
"Sherrie provided an easy transistion to a new company and was able to save me on my rate!"
We responded:
"Hi Justin, Thank you so much for the great review. I am so glad Sherrie was able to help you with the transition and provide you with what you wanted. We look forward to working with you now and in the future. "
Profile photo of Keri R.

Keri R.

July 4, 2024

5  out of  5
rating by Keri R.
"Todd, Tracey and the rest of the office are the best! They are so helpful, problem-solving, and friendly. I have several items covered with them and they always step up to help whhen I need it - even off-hours. State Farm's website and app are also very handy."
We responded:
"Hi Keri, I hope you had a great weekend. Thank you so much for the great review. We really enjoy working with you and helping you navigate your insurance needs. "
Profile photo of William Redell

William Redell

May 23, 2024

5  out of  5
rating by William Redell
"The team here was great and helped me get signed up, with no problems whatsoever."
We responded:
"Hi William, Thank you so much for your review. I am glad or team was helpful! We look forward to helping you. Have a great weekend."
Profile photo of Beverly Gallimore

Beverly Gallimore

May 9, 2024

5  out of  5
rating by Beverly Gallimore
"Have had Todd as my agent for a couple years and him and Tracey are always available for assistance and any questions that come up!"
We responded:
"Hi Beverly, Thank you so much for the great review. Tracey and I are so happy to assist you and we appreciate you working with us. I hope you have a wonderful weekend. "
Profile photo of Linda Johnson

Linda Johnson

May 8, 2024

5  out of  5
rating by Linda Johnson
"Always excellent. Very professional and nice as can be❤️"
We responded:
"Hi Linda, Thank you so much for the kind words. We really appreciate working with you and we are always glad to help. I hope you have a great rest of your week. "
Profile photo of Erin McCracken

Erin McCracken

May 8, 2024

5  out of  5
rating by Erin McCracken
"I’ve always had a great experience with this office! Because I own several properties and vehicles, I need to shift things around from time to time. Tracey is so friendly, professional, and provides speedy answers to my questions. ☺️"
We responded:
"Hi Erin, thank you so much for the great review. We are so glad to help and we all agree, Tracey is amazing and very knowledgeable. Thanks again and have a great night. "
Profile photo of mitchell podolsky

mitchell podolsky

April 26, 2024

5  out of  5
rating by mitchell podolsky
"Very knowledgeable and helpful always."
We responded:
"Thank you so much for the 5 star review. We have really enjoyed working with you over the last 10 years and appreciate you very much. I am glad we are helpful and knowledgeable too. Have a great weekend. "
Profile photo of Rose Gonos

Rose Gonos

April 23, 2024

5  out of  5
rating by Rose Gonos
"Sherri was of great help. She answered all my questions and I had a lot of different options to choose from. She was able to cut our homeowners in half and bundle all our insurance."
We responded:
"Rose, thank you so much for your review. I agree, Sherrie is great help. I am glad she was able to help you and provided you options to choose from. We are excited that you were able to bundle all your insurance. We look forward to working with you."
Profile photo of Erich Gausch

Erich Gausch

March 16, 2024

5  out of  5
rating by Erich Gausch
"Sherrie was very helpful when we called with questions about hail damage."
We responded:
"Hi Erich, Thanks for the great review. I am glad Sherrie was helpful answering your questions, and we look forward to helping you. Have a great week."
Profile photo of Denise Calmese

Denise Calmese

March 13, 2024

5  out of  5
rating by Denise Calmese
"The customers service personnel are really nice people. When I have a situation they are very helpful and knowledgeable . I would recommend State Farm to family and friends. Thanks State Farm"
We responded:
"Hi Denise, Thanks for the great review. We appreciate you as a customer and glad we can be helpful and knowledgeable to you. We look forward to helping your friends and family. Have a great week. "
Profile photo of Mandy Bolden

Mandy Bolden

March 4, 2024

5  out of  5
rating by Mandy Bolden
"Best customer service out of Sherri & the team which is worth it's weight in gold! I wouldn't even mind paying higher rates for the type of amazing service they give however the icing on the cake is that they also have beat all the other qoutes! WIN!"
We responded:
"Hi Mandy Thank you for the great review. I agree, Sherrie is an amazing team member and works hard to provide great service to everyone. We really appreciate working with you and look forward to a long lasting relationship. "
Profile photo of Catharean Ball

Catharean Ball

March 2, 2024

5  out of  5
rating by Catharean Ball
"Love state farm very great place Tracy Sherrie and Todd great people"
We responded:
"Hi Catharean, Thank you for the 5 star review. I am so glad we have gotten to know you over the years and look forward to having a great 2024 with you. Have a great day!"
Profile photo of Colby Robb

Colby Robb

February 27, 2024

5  out of  5
rating by Colby Robb
"They have worked hard to save me money. This has been invaluable during times when money was tight."
We responded:
"Colby, Thanks so much for the great review. Our office works hard to help our customers. I am glad we were able to save you money too. Have a great week. "
Profile photo of Jason Groves

Jason Groves

February 21, 2024

5  out of  5
rating by Jason Groves
"Great customer service! Friendly, knowledgeable and helped me save money!"
We responded:
"Jason, Thanks for the great review and kind words about our service and knowledge. I am glad we were able to save you money. We look forward to building a strong relationship with you. Have a great day. "
Profile photo of Cathy M

Cathy M

February 20, 2024

5  out of  5
rating by Cathy M
"Todd's office is the BEST! Helpful, Kind,and always pleasant to deal with!"
We responded:
"Hi Cathy, Thank you so much for the review. We really appreciate the kind words and look forward to working with you in 2023. Hope to see you soon. Thanks again for the review and have a great week. Todd"
Profile photo of Steve Cori

Steve Cori

February 20, 2024

5  out of  5
rating by Steve Cori
"Service is outstanding. Quick and courteous. Been a client for over 50 years for all of my needs."
We responded:
"Steve, We really appreciate your long relationship with our office and State Farm. Thank you so much for the kind words. We enjoy the relationship we have with you."
Profile photo of shawn lever

shawn lever

February 14, 2024

5  out of  5
rating by shawn lever
"Ericka was very helpful answering all my questions I had about these policies, I wish more people was as helpful and courteous as she was."
We responded:
"Shawn, thank you so much for the kind words about Erica. I agree, she is very helpful and courteous with everyone. Have a great week. "
Profile photo of Chris Diel

Chris Diel

February 13, 2024

5  out of  5
rating by Chris Diel
"First of all, Laura is an amazing person to work with. Knowledgeable, courteous, professional and kind. And fun. Dealing with something like insurance isn't the type of thing anyone would usually be enthusiastic about but Laura made the process easier than I ever thought possible. Also, and very importantly, my new policies from the Osterlei State Farm insurance agency are the piece of mind my family and I need and the rates are fantastic! If you need insurance or think you might be paying too much with your current provider, I URGE you to call Todd and Laura Osterlei and see what they can do for YOU. I'm very happy now with our new policies and rates. THANKS LAURA AND TODD!"
We responded:
"Chris, Laura and I really appreciate the great review and recommendation. I am so happy that Laura has been able to help you and your family, and we look forward to working with you moving forward. Have a great day!"
Profile photo of Ethan Maestas

Ethan Maestas

February 9, 2024

5  out of  5
rating by Ethan Maestas
"Terrific team! Extremely kind and generous & always taking the time to not miss a detail. You never feel like an after thought or rushed through the process. Simply the best insurance agents I have ever had! Thank you!"
We responded:
"Ethan, Thank you so much for the kind words. We really enjoying working you and your family. We feel fortunate to work with such a nice family."
Profile photo of Jeff Lefton

Jeff Lefton

February 8, 2024

5  out of  5
rating by Jeff Lefton
"I appreciate your very good service and high availability."
We responded:
"Jeff, Thank you so much for the review. We work hard to provide good service. It is pleasure to work with you and your family. Have a great weekend. "
Profile photo of Angie Meine

Angie Meine

February 1, 2024

5  out of  5
rating by Angie Meine
"Sherrie and Todd are so helpful and make insurance so easy! I bought a car last night, emailed the office after hours and received a call with a quote, and my proof of insurance is in my email. All before 9am. Awesome service!"
We responded:
"Hi Angie, Thank you so much for the wonderful compliment. We are so glad to help you with your insurance and appreciate you as a customer. Have a great weekend. "
Profile photo of Quinton Stewart

Quinton Stewart

January 31, 2024

5  out of  5
rating by Quinton Stewart
"Working with Erica has been a great pleasure. She was very insightful about your products."
We responded:
"Quinton, Thanks for the wonderful review and kind words about Erica. I agree, she is very insightful and customers love working with her. Have a great day!"