State Farm® Insurance Agent Todd Oesterlei

"I have had so many different insurance companies. Lexi Weaver got me the best rate and got me the renters ands life for less than I paid for auto with my old company! Thanks so much!!"

"I got my Auro Insurance with State Farm after speaking with Lexi Weaver from your agency. I had some problems with several companies because they tried to overload me and sell me everything. It wasn't until I spoke with Lexi Weaver and explained what I was looking for that I finally got good, Affordable Auto insurance. She was so nice and she took the time I needed so I would completely understand the policy and made it a very pleasant affordable purchase for me. I am happy to encourage people to purchase insurance from Lexi Weaver and State Farm Insurance. I would have given her and your agency 10 stars but you didn't offer it I'm a very happy customer Thanks Janet Ebert"

"I had an excellent experience working with my life insurance agent Lexi Weaver. From the very beginning, she were patient, knowledgeable, and genuinely focused on helping me find the right coverage for my needs rather than pushing a one-size-fits-all policy. She took the time to clearly explain all my options, breaking down complex terms into something easy to understand. I really appreciated how transparent she were about costs, benefits, and long-term value. It made me feel confident that I was making an informed decision for my future and my family’s security."

"This team is knowledgeable, kind, and truly cares. If any of them are having a bad day, you wouldn’t know it - they are consistently patient and ever-helpful!!!"

"Can’t say enough about Todd’s team - I primarily work Sherrie and she is fantastic! The entire group has awesome communication. I especially appreciate the extra effort to text me reminders when I forget to submit my milage to the drive safe app, or when I need to update any information. Separately, I had to submit a claim for my roof due to hail damage. I have been working with Andre and he has been so great! Super responsive and amazing communication. I can’t say good enough things about the entire State Farm group!"

"Todd is over the top nice and helpful when getting you to sign up or add any insurance. But when you are in a situation where you have to use your insurance he is not helpful at all. He and the State Farm team changed claim approvals after work started did not notify me on declining 70% of a claim, all after work already started, lied about details from repair companies, a direct quote from their own claims department was “State Farm doesn’t care about fixing this issue, if you want anything to happen you need to get a 3rd party involved” I would highly recommend any over agent, and any other company for insurance. If you have any doubt about my claims in this post just do some searching about State Farm not paying out claims. Todd handled all of this by saying “his office is just caught in the middle” and did not do anything to help navigate at all. His response is also dishonest. They did not ever communicate any changes to the claim, the repair shop is the one who notified us State Farm was changing what they would cover. Todd himself was dishonest, as well as their claims department."

"All the People are very Friendly every time I call and pay my car insurance but!!! I REALLY miss talking to Larua 🤷😘"

"Terrible customer service over the phone. They called twice and didn’t leave a voicemail. That is unprofessional in my opinion. When I called back after 3 attempts the person on the phone was very unpleasant."

"If I could give zero stars I would. The customer service over the phone is horrible. Tracy was her name and is rude and unprofessional. I had to file a formal complaint with Statefarm regarding the level of disrespect I received."

"Appreciate the ability to work with a human! This office answers their phones, and are happy to help with whatever you need."

"We were paying outrageous prices for auto insurance. Todd's company reached out and they said they could do better. Met Todd in person and signed off on getting insurance through him. Everyone in the office was very nice"

"Sherrie Karsznia Is a very well informed and helpful person. She took the time to help me get the best value for my money."

"Todd, Tracey, and Sherrie are always very helpful and quick to respond with great service! They are all so nice and patient, even when I've probably asked them the same questions multiple times over the years. Insurance is never really at the top of my mind, but they are always there with answers when I really need them."

"Service is fast and with a personal touch!"

"It is always a pleasure doing business with Todd and Laura Oesterlei and his staff,Tracy. All are very knowledgeable and quickly efficient. They never lose patience with me and my kajillion questions. We have had home and auto coverage with Todd, Laura,Tracy and State Farm for well over 10 years and have never thought of changing companies. They are great and you are getting more than you realize you were most of the time."

"Todd and his entire office staff are extremely knowledgeable, friendly, professional, and responsive. Highly recommend!"

"Sherrie provided an easy transistion to a new company and was able to save me on my rate!"

"Todd, Tracey and the rest of the office are the best! They are so helpful, problem-solving, and friendly. I have several items covered with them and they always step up to help whhen I need it - even off-hours. State Farm's website and app are also very handy."

"The team here was great and helped me get signed up, with no problems whatsoever."

"Have had Todd as my agent for a couple years and him and Tracey are always available for assistance and any questions that come up!"

"Always excellent. Very professional and nice as can be❤️"

"I’ve always had a great experience with this office! Because I own several properties and vehicles, I need to shift things around from time to time. Tracey is so friendly, professional, and provides speedy answers to my questions. ☺️"

"Very knowledgeable and helpful always."

"Sherri was of great help. She answered all my questions and I had a lot of different options to choose from. She was able to cut our homeowners in half and bundle all our insurance."

"Sherrie was very helpful when we called with questions about hail damage."